Subscribe & Save: How it Works

Simplify Pet Care with Our Auto-ship, Subscribe & Save Program!

Are you tired of last-minute trips to restock your pet’s favorite meals? Our Subscribe & Save program takes the hassle out of keeping your furry friends happy and healthy by delivering their meals on a schedule that works for you. Choose from every 3 weeks, monthly, or every 2 months to fit your pet’s routine, and enjoy exclusive savings with every delivery! Here’s how it works:

Why Join Our Subscribe & Save Program?

We’ve designed this program to make pet food shopping effortless and cost-effective. With our Auto-ship option, you’ll never have to worry about running out of your pet’s meals again, all while saving on every order. Here’s what makes our program special: 

• Customizable Delivery Frequency: Schedule deliveries for every 3 weeks, month, or 2 months based on your needs.
• Exclusive Discounts: Enjoy an 8% discount on your first delivery and a 5% discount on every recurring delivery after that.
• Flexible Options: Easily modify your subscription to try new flavours, adjust quantities, or even add treats and supplements.
• No Long-term Commitment: You’re free to cancel any time after your first two deliveries.
• Earn Rewards: Subscription orders are eligible for points through our Loyalty Program, which can be redeemed as vouchers to offset subscription costs.
• Pause or Reschedule Anytime: Going on holiday or overstocked on food? Simply adjust your next delivery date or pause your subscription anytime. For assistance, just message us on WhatsApp at +65 8894 8854.

Getting Started with Subscribe & Save

Signing up for Subscribe & Save is quick and easy:

1. Visit the Product Page: Our subscription is currently available for meals only, so browse our meal selection to get started.
2. Select Subscribe & Save: Choose this option on the product page to see the available subscription types and discounts.
3. Pick Your Delivery Frequency: Select your preferred schedule (3 weeks, 1 month, or 2 months) and customize each delivery as needed.

After you’ve set up your subscription, sit back, relax, and let us handle the rest! You’ll receive an email notification before each delivery, giving you time to make any last-minute changes.

Great news—supplements and treats are now part of our Subscribe & Save program, so you can include them in your auto-ship deliveries and fully customize each order to meet all your pet's needs!

Frequently Asked Questions

1. Can I skip or reschedule a delivery?
Yes! You can fully customize the date of your next order or pause your subscription anytime. Just message us on WhatsApp at +65 8894 8854 if you need assistance with adjustments.

2. How do I earn points with my subscription?
Each subscription order is eligible to earn points through our Loyalty Program. You can redeem these points for vouchers and apply them toward your subscription or other purchases.

3. Can I change products, quantities, or add items to my subscription?
Absolutely. You have full flexibility to change flavours, adjust quantities, or even add treats and supplements to your subscription.

4. What if I want to cancel my subscription?
While we’re sure you’ll love the convenience, you’re free to cancel your subscription after the first two deliveries.

5. Who do I contact if I have questions about my subscription?
Our team is here to help! Reach out to us on WhatsApp at +65 8894 8854 for real-time assistance.

Need More Information?

Our Subscribe & Save program is designed to make pet care easy and worry-free. Visit our website to learn more, explore options, and customize a plan that fits your pet’s needs!